Modding Support System?
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SpongeBuell
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Re: Modding Support System?
Honestly Ben, I think that you're bound to get the emails no matter what system is in place... you might as well just have a copy/paste canned response essentially saying "Check the forums, questions like these are asked quite often, and we have plenty of people to help you out there. Heck, if you use the search tool, you'll probably get an answer there!"
Life of Brian wrote:I'll be honest with you - I would have never guessed that.RYW wrote:RYW:
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Rekarp
- Portablizer Extraordinaire
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Re: Modding Support System?
Well instead of a ticket system a "follow through" system would work better.
Like one of those self diagnose trees.
1.What system are you working on
2.What part are you having issues with
3.What best describes your problem
4.????
5.Solutions
6.Profit!
Eh?
Like one of those self diagnose trees.
1.What system are you working on
2.What part are you having issues with
3.What best describes your problem
4.????
5.Solutions
6.Profit!
Eh?
Re: Modding Support System?
Fix*dRekarp wrote: 1.What system are you working on
2.What part are you having issues with
3.What best describes your problem
4.Solutions
5.????
6.Profit!
Also, yeah, I think Rekarp's suggestion is a great idea.
